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Nationwide Vehicle Contracts Ltd is an appointed representative of Network Vehicles and Renault Financial Services.
Is maintenance included?
Maintenance is an optional cost and includes all servicing, tyres, brakes, exhaust, battery and labour. For further details go to our maintenance section.
What happens when I need a vehicle serviced or repaired?
If you included maintenance in the contract you will receive a maintenance contact number from the finance company from which you can book the vehicle into a local approved garage. Upon request you may also be able to request free vehicle collection and delivery.
What if I need a replacement vehicle?
If your contract included an optional relief vehicle then this can be arranged by calling the maintenance number provided by the finance company. Without a relief vehicle option a hire car can be arranged at preferential rates through the finance company.
What happens in the event of a breakdown?
All vehicles include at least 12 months breakdown cover from the manufacturer although many manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.
Is delivery and collection included?
We offer free UK mainland delivery. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.
What are my options at the end of the contract?
This depends on the type of contract taken but usually you can either hand the car back, extend the contract, or purchase the vehicle from the finance company (dependant upon the funder).
What is the initial deposit?
While a minimum one payment upfront is available, typically an initial deposit of 3 monthly payments is required. Larger deposits can be given to reduce the monthly payment.
When is the initial rental and monthly payments taken?
Dates for initial rental and monthly payments are dependent upon the finance provider. Some providers take the initial rental within 14 days of delivery of the vehicle, whilst others take payment before delivery is booked. Monthly payments are usually taken one month after delivery of the vehicle on a date set by the finance provider.
What if I exceed the agreed mileage on the contract?
Any mileage over the contract is charged at the excess mileage rate charged in pence per mile. As an example if the excess was 5 pence per mile then for 1000 miles over contract you would be charged £50.
What happens at the end of the lease contract?
At the end of the lease you can either arrange for the vehicle to be collected or you can extend the contract on a month by month basis (dependant upon the funder).
Can you explain the benefits of personal car leasing?
Our personal car leasing case studies should answer most of your questions:
Personal car leasing case study 1: Audi A4 Avant
Personal car leasing case study 2: Audi A3 Sportback
Personal car leasing case study 3: Ford Fiesta Hatchback.
But don’t hesitate to give us a call. We are always happy to talk about your personal, specific requirements.
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