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Nationwide Vehicle Contracts talk you through the process of ordering an "in stock" car

If you’re in need of a car ASAP, chances are you’ll be interested in a car that is in stock. But what does “in stock” mean and how long does it take for an in stock car to be delivered?

To help manage your expectations, Nationwide Vehicle Contracts has put together a short guide on stock cars, including what “in stock” means, information about the statutory cooling off period and delivery lead times.

What are stock cars?

Stock cars are new cars that have already been built by the manufacturer. As these models have already been built by the manufacturer, factory fit and customisation options are usually not available on these models, although you usually have a choice when it comes to colour. These models are also usually available for delivery earlier than a conventional factory order.

What does "in stock" mean?

“In stock” refers to vehicles that are in the UK and that are usually available for delivery usually within 3 to 4 weeks. These are usually cars held at the dealership (most dealerships hold a stock of popular models and trim levels as part of their franchise arrangement) or held in central stock (such as in a holding compound or at the shipping docks). Occasionally a vehicle might be marked as “in stock” if it currently in shipment to the UK (e.g. in transit awaiting to arrive at the port) as dealers can see this arriving as stock on their system.

When can I expect delivery on an “in stock”?

When you order a vehicle with Nationwide Vehicle Contracts, our supplier will give us a due date of when they expect that vehicle to arrive with them. For stock vehicles, this may the date they accepted the order or a date in the future when they expect the vehicle to arrive with them at their dealership and/or distribution centre. If your vehicle arrives on time, you can expect delivery approximately 5 to 7 days after the “due date”.

It’s worth noting at this point that the due date is a “best estimate” of when that vehicle is expected to arrive with them. This information is based on information provided by the brand supplier and does not constitute an obligation to supply the vehicle in the time specified. Whilst Nationwide Vehicle Contracts endeavour to ensure that delivery dates are as accurate as possible, delivery dates are subject to change by the manufacturer and on occasion delays do occur due to production issues.

What is the Statutory Cooling Off Period?

Regulated lease agreements are subject to a statutory cooling off period. This is a period of time (usually 14 days) in which you can change your mind about the contract if you decide it is not right for you. The statutory cooling off period observed by finance companies applies to all vehicles, and most vehicles cannot be delivered until the ’cooling off’ period has expired.

On some occasions, the finance provider may allow delivery to take place prior to the end of the statutory cooling off period. This is at the finance provider’s discretion and the customer may be required to.

I need my car ASAP, how can I help speed up the process?

If you are in need of delivery ASAP, there are a few things you can do to speed up the process. Firstly, it will help you have the correct documentation easily to hand, including copies of your proof of ID which must in date and in your current name and address. It is also important you follow the instructions closely when completing your finance documents, especially when signing the documents. Please ensure the signature on your documents matches that on your ID as any anomalies will result in documentation having to be reissued. Finally, once a delivery date is confirmed, please ensure you are available on the day and that your vehicle insurance is in place at least 48 hours prior to delivery. 

Common things that can slow the order process down are:

  • Incorrect information on your finance proposal (which requires further clarification) 
  • Incorrect proof of ID (e.g. driving licence not in current name or address or out-of-date documents)
  • Signature on finance documents differing to the signature on your ID
  • Returning your finance documents via post instead of electronically or via Special Delivery
  • Delays in arranging vehicle insurance

I’m ready to order, how can I view cars that are “in stock”?

Nationwide Vehicle Contracts’ Fast Lease service offers a wide selection of cars in stock and available for delivery within 3 to 4 weeks. Certain models may also be available for delivery in 7-10 days (this will be stated if possible) once the contract formalities have been completed.

Take a look through the list of available Fast Lease vehicles, make your choice, and you could be driving around in your new lease vehicle sooner than you think.

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