We’re excited to announce that Nationwide Vehicle Contracts has been awarded the Feefo Platinum Trusted Service Award 2025! This marks the fourth consecutive year we’ve achieved Platinum status, following three years of Gold Trusted Service recognition.
Introduced in 2014, the Feefo Trusted Service Awards are unique because they are based entirely on real feedback from verified customers. To achieve Platinum status, businesses must first meet the Gold standard for three consecutive years. A Gold Trusted Service Award requires businesses to collect at least 50 reviews with a Feefo service rating of 4.5 or higher – a clear testament to delivering consistently excellent service.
Keith Hawes, Director at Nationwide Vehicle Contracts, shared his pride in the achievement: "We’re thrilled to have won the Feefo Platinum Trusted Service Award for the fourth year in a row. This award means a great deal to us because it’s based entirely on real feedback from our customers. A huge thank you to everyone who took the time to share their experiences on Feefo, and to our amazing team for always going above and beyond. As we look ahead to 2025, we’re more committed than ever to keeping these high standards and putting our customers first."
Feefo works with over 6,500 brands globally and is the world’s largest provider of verified customer reviews. By enabling businesses to collect and act on genuine feedback, Feefo helps companies deliver more personalised experiences and empowers customers to make informed decisions.
Tony Wheble, CEO of Feefo, explains: "During these economically challenging times, it's inspiring to see companies like Nationwide Vehicle Contracts consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence."
As we step into 2025, we understand that excellent service is not just about meeting expectations – it’s about exceeding them. At Nationwide Vehicle Contracts, we’re excited to continue delivering the high standards our customers deserve while constantly striving to improve and evolve.
Thank you to all our customers for trusting us and sharing your experiences. Here’s to another fantastic year ahead!
Originally posted: 28th January 2025
