Nationwide Vehicle Contracts has received the Feefo Platinum Trusted Service Award 2026, marking five consecutive years of Platinum recognition.
The business has now achieved an impressive run of awards, following three years of Gold Trusted Service Awards. This latest milestone reflects a continued focus on delivering a consistently high standard of customer experience.
Feefo established the Trusted Service Awards in 2014 to recognise brands that lead with transparency and put customers at the centre of everything they do.
Unlike many awards, Feefo bases its recognition purely on verified reviews from real customers. This “Verified” status gives consumers confidence that the feedback they read is genuine, especially in a marketplace where online reviews can sometimes be manipulated.
The Platinum Trusted Service Award is only awarded to businesses that have achieved the Gold standard for three or more consecutive years. It is a long-term marker of consistent service and customer advocacy.
“Winning the Feefo Platinum Trusted Service Award for the fifth year running is something we’re incredibly proud of. Because it’s based on verified customer feedback, it reflects the trust our customers place in us and the consistent effort our team puts in every day.”
As the consumer landscape moves further into 2026, shoppers continue to seek certainty when choosing a provider.
While financial caution still plays a role for many households and businesses, trust has become a key driver in decision-making. In an age shaped by AI-driven interactions and digital saturation, customers are increasingly drawn to human-centric brands that provide clear support, reliable communication, and service they can depend on.
The Feefo Platinum Trusted Service Award celebrates businesses that move beyond customer satisfaction and build deep-rooted customer advocacy through consistent service delivery.
The Platinum award is designed to recognise enduring quality.
To reach this standard in 2026, Nationwide Vehicle Contracts demonstrated a sustained track record of excellence, consistently earning a Feefo service rating of 4.5 or higher from a minimum of 50 verified reviews per year since 2023. The company currently has over 15,000 Feefo reviews.
This performance reflects the work delivered across the organisation, from the first customer enquiry through to vehicle delivery and ongoing support.
“It is a privilege to celebrate companies like Nationwide Vehicle Contracts that remain steadfast in their commitment to customer success. This award is a testament to their ability to turn genuine feedback into meaningful action. We are proud to recognise their dedication to the people they serve.”
Winning the Feefo Platinum Trusted Service Award for the fifth year running is a proud achievement for Nationwide Vehicle Contracts.
The company remains focused on maintaining high service standards throughout 2026 and beyond, continuing to deliver clear advice, reliable support, and a customer experience built on trust.
To see what customers are saying about Nationwide Vehicle Contracts, search #FeefoTrusted or visit our Feefo Reviews page.
Originally posted: 20th January 2026
