
Car leasing might seem simple, but it’s actually a form of credit, and in the UK, that means it’s tightly regulated.
Leasing companies must meet strict legal standards to protect consumers from poor service, misleading advertising, and financial harm. Regulation gives you peace of mind, sets rules for fair treatment, and provides independent redress if things go wrong.
In this blog, we’ll explain the five key regulators in the UK car leasing market and what they do, why their involvement matters, and what to look for when choosing a leasing provider. We discuss:
- Why regulation matters in car leasing
- Financial Conduct Authority (FCA)
- British Vehicle Rental and Leasing Association (BVRLA)
- Finance and Leasing Association (FLA)
- Financial Ombudsman Service (FOS)
- Advertising Standards Authority (ASA)
- Summary: Who regulates what
- What to look for when choosing a leasing company

Leasing is a financial commitment. You’re entering a contract that spans 2 to 4 years — so it’s vital you’re protected.
Regulation helps by:
✅ Protecting you from unfair practices, hidden fees, or mis-sold products
✅ Promoting transparency in advertising, pricing, and contract terms
✅ Providing redress if things go wrong — via independent complaint resolution
“As a car leasing provider, we follow strict conduct rules designed to protect our customers. FCA compliance means our customers can lease with confidence, knowing their rights are protected throughout the process.”

The FCA is the UK’s main financial services watchdog, supervising more than 58,000 firms and financial markets. It oversees consumer credit, ensuring that leasing firms treat customers fairly and offer clear, suitable products.
Why it matters:
- Enforces treating customers fairly
- Ensures lease agreements are transparent and suitable
- Has the power to fine firms, order compensation, or revoke permissions
Always check if a provider is authorised and regulated by the FCA. You’ll usually find their FCA reference number in the website footer.
The BVRLA is the trade body for car leasing and rental companies in the UK, representing over 1,000 organisations. Its members must follow strict codes of conduct, even though membership is not mandatory.
What the BVRLA means for you:
- Providers must follow the Leasing Broker Codes of Conduct
- Clear rules on vehicle return conditions
- Offers an independent dispute resolution service if anything goes wrong
Look for the BVRLA logo on a broker’s website. It’s a mark of professionalism and ethical service.
The FLA represents banks and finance companies, and is responsible for over 90% of the UK’s retail motor finance sector. It’s a voice for responsible lending and high standards.
Why FLA membership is a plus:
- Members follow a Lending Code that promotes fair treatment
- Brokers must use SAF-approved intermediaries (Specialist Automotive Finance training)
- Signals that the firm is financially stable and well-run

If you’ve got a problem that can’t be resolved with the leasing provider, the FOS is your next step. It offers a free, impartial complaints service:
Key facts:
- Provides independent mediation
- Can make legally binding decisions
- Covers any FCA-regulated leasing firm
Keep a record of your lease agreement and communication in case a dispute arises.
The ASA ensures all marketing and advertising is honest and clear, especially when finance is involved. While not a regulator of leasing contracts, ASA oversees non-broadcast advertising.
For lease advertising, the ASA ensures:
- Adverts include a mandatory upfront payment in the headline rather than the small print
- Monthly costs and optional final payments are clearly shown
- Misleading claims or vague wording are not allowed
Regulator | Role in car leasing | How it protects you |
---|---|---|
FCA | Regulates financial products and credit agreements | Ensures fairness and transparency |
BVRLA | Trade body for leasing | Enforces conduct codes and dispute resolution |
FLA | Represents lenders and finance firms | Members must follow Lending Code and use SAF‑approved intermediaries |
FOS | Independent complaints body | Offers free, impartial mediation and legally binding decisions |
ASA | Advertising regulator | Stops misleading or unclear lease ads |
- FCA authorised
- BVRLA membership
- Member of FLA and uses SAF-approved intermediaries
- Advertising material follows ASA guidance
Regulation in UK car leasing exists to protect you. Thanks to the FCA, BVRLA, FLA, FOS and ASA, you’re protected every step of the way, from advert to agreement, and beyond.
At Nationwide Vehicle Contracts, we’re proud to be:
- Members of the BVRLA and FLA
- Authorised and regulated by the FCA
- Committed to the highest standards in leasing
Ready to lease with confidence?
Originally posted: 13th November 2018
Last updated: 11th August 2025