Complete Care is available to drivers aged between 21-70 with no more than 2 “at fault” claims in the last 2 years and no more than 6 points on driving licence. The driver must not have been subject to a driving ban in the last 5 years and must have held a full UK/EU licence for at least one 1 year. Prices are based on the postcode of the customer. 72% of our customers would qualify for the advertised price however a confirmed rate will be sent in writing upon request.
In the event of an incident resulting in damage, loss or theft to the vehicle, the customer will be required to pay an excess known as a Customer Incident Charge (CIC) if they are found to be “at fault”. The CIC varies depending on the number of “at fault” incidents for the vehicle and is an escalating charge as follows:
If a repair is lower than the CIC, then the customer will only be charged for the loss, also known as a Customer Elected Payment (CEP).
Full eligibility criteria, restrictions and policy exclusions are available upon request.
Our Fast Lease delivery service offers customers a wide selection of stock cars available for quick delivery at great prices.
Our commitment to stock availability means we can supply and deliver most vehicles within a three to four-week period, so you won't have to wait too long to get behind the wheel of your new motor.
"In stock" refers to vehicles that have already been built by the manufacturer and are usually already in the UK. These cars are usually held at the dealership or in central stock, such as in a holding compound or at the shipping docks.
Occasionally a vehicle might be marked as "in stock" if it currently in shipment to the UK (e.g. in transit awaiting to arrive at the port) as dealers can see this arriving as stock on their system.
"In stock" refers to vehicles that are in the UK and are available for delivery usually within 3 to 4 weeks. Please note, we are unable to deliver a vehicle until the statutory cooling off period observed by the finance company (usually 14 working days) has expired and we are in receipt of your signed finance agreement, processing fee and a copy of your proof of insurance.
Please note, delivery dates are subject to change by the manufacturer and on occasion delays do occur due to production issues.
When you order a vehicle with Nationwide Vehicle Contracts, our supplier will give us a due date of when they expect that vehicle to arrive with them. For stock vehicles, this may be the date they accepted the order or a date in the future when they expect the vehicle to arrive with them at their dealership and/or distribution centre.
Please note, quoted delivery lead times represent our "best estimate" based on information provided by our brand supplier and do not constitute an obligation to supply the vehicle in the time specified. Whilst we endeavour to ensure that delivery dates are as accurate as possible, delivery dates are subject to change by the manufacturer and on occasion delays do occur due to production issues.
If you are in need of delivery ASAP, there are a few things you can do to speed up the process.
Firstly, ensure you have the correct documentation to hand, including copies of your proof of ID which must in date and in your current name and address.
It is also important you follow the instructions closely when completing your finance documents, especially when signing the documents. Please ensure the signature on your documents matches that on your ID as any anomalies will result in documentation having to be reissued.
Finally, once a delivery date is confirmed, please ensure you are available on the day and that your vehicle insurance is in place at least 48 hours prior to delivery.