Get peace of mind in the event of a mechanical or electrical breakdown with a car breakdown policy
Roadside assistance for your lease vehicleWhether your vehicle breaks down at the roadside or at home, get peace of mind with car breakdown cover.
Our car breakdown policy offers many benefits including:
DriverFirst Assist provides the following services:
DriverFirst Assist excludes the following services:
NOTE: Further exclusions may apply. Please read your policy document for more information.
Cover may vary depending on the manufacturer. If your used car is relatively new, your manufacturer's roadside assist cover may still apply. This would be worth checking when taking out your used car lease.
If your used car doesn't have any current breakdown cover, Nationwide Vehicle Contracts offer six months of free cover on all used cars leased through us.
To make a claim, you'll need to call DriverFirst Assist at 0344 573 9167.
You will need to tell the controller that you're a DriverFirst customer, your policy number, vehicle registration number, where your vehicle is and what seems to be the problem.
If you intend to claim under your extended car warranty, you must call Car Care Plan and get authorisation before any repairs are started.
If you want to cancel your cover, you can call Car Care Plan on 0344 573 8000.
You can cancel your coverage free of charge within 30 days of buying it, and you will be eligible for a full refund.
If you cancel your policy after these 30 days, you'll have to pay a cancellation fee of £20 but will still be eligible for a refund.
The coverage has a limit of six call-outs per year and the maximum amount you can claim in a year is £2,500.
Also, it doesn't cover vehicles that are:
You are covered throughout the United Kingdom, which includes England, Scotland, Wales and Northern Ireland.
The driver must keep the car in a roadworthy condition, including maintenance or proper oil and water levels.
Also, if the car breaks down, the driver must remain with or nearby the vehicle until help arrives.
Breakdown cover can save you time, effort, and money in the long term. Without breakdown cover, you'd have to pay for a mechanic to get to the scene, try and fix the car, or for a tow to a garage. This could end up being very expensive.
Contact one of our friendly sales advisors to find out more and we'll be in touch to help you.