Customer Reviews of the Volkswagen ID.4

t drives well but the user interface is awful and it’s a temperamental beast. The door lock stops working in the rain (this has been complained about many times on forums). The window buttons don’t always work correctly - eg the window will be down, you’ll go to press “up” and the window will instead carry on going down. Also the number of times I’ve accidentally hit “rear” and ended up operating the wrong window… There is no tactile feedback for lots of buttons, eg you have no idea if you’ve pressed the fog lights or not without taking your eyes off the road to check, which makes it feel downright dangerous. The toggle switch between “cruise” and “limiter” is truly, truly woeful. The speed selections jump up in either 1mph or 5mph steps and it’s near impossible to work out exactly where your finger needs to be to differentiate between the options. If you’re on limiter and then switch it off, when you try to switch it on again it reverts back to cruise! The button to fold the mirrors in is 3 turns around a circular button which makes it really fiddly to use when you’re going through a width restriction. The headlights are still too bright when using “auto-dip”, I’ve got sick of being flashed by other drivers when using this feature so I’ve just stopped using it. I’ve had the car a year and I’ve still got no idea if the windscreen wipers are automatic or not - if they are why is there a button to control the timing for intermittent wipe? Shouldn’t it be able to work out for itself when they need to be on? I’ve probably got more but these are just the ones off the top of my head. Suffice to say I won’t be getting another one.

Lovely comfortable drive, loads of room

Car good. Practicalities of electric car as main vehicle need serious consideration before committing.

The software is rubbish lots of glitches. I hate the lack of a paper manual. The use of touchscreen and the lack of switches makes it too easy to get distracted

The car is excellent I don’t have no issue so far with it

The ID4 drives fine, but the build quality is not good. There are numerous intermittent issues with the vehicle locks i.e. unlocking the vehicle is challenging, to the point of being potentially dangerous if the vehicle occupants needed to get out of the vehicle quickly. The sat nav is also challenging and often does not find destinations. The adaptive cruise control is also inconsistent e.g. on some stretches of motorway it believes the speed limit is 100 mph, additionally it frequently fails to detect stopped vehicles ahead.