Volkswagen Touran Car Leasing & Contract Hire

Complete Care is available to drivers aged between 21-70 with no more than 2 “at fault” claims in the last 2 years and no more than 6 points on driving licence. The driver must not have been subject to a driving ban in the last 5 years and must have held a full UK/EU licence for at least one 1 year. Prices are based on the postcode of the customer. 72% of our customers would qualify for the advertised price however a confirmed rate will be sent in writing upon request.

In the event of an incident resulting in damage, loss or theft to the vehicle, the customer will be required to pay an excess known as a Customer Incident Charge (CIC) if they are found to be “at fault”. The CIC varies depending on the number of “at fault” incidents for the vehicle and is an escalating charge as follows:

• First incident is £250
• Second incident £350
• Third and subsequent incidents £750

If a repair is lower than the CIC, then the customer will only be charged for the loss, also known as a Customer Elected Payment (CEP).

Full eligibility criteria, restrictions and policy exclusions are available upon request. 

*Offer subject to contract and vehicle credit acceptance. Offer comprises of £200 pre-paid MasterCard (the “MasterCard”), £500 end of contract damage waiver and a free early termination waiver within the final 6 months of the new contract if you renew into an Arval Total Care Lease (the “Offer”) and is made by Arval (UK) Limited. Offer available to individuals (including sole traders) based in mainland United Kingdom taking an Complete Care Lease Vehicle. Maximum of 2 offers per household (for personal customers) or per trading entity (if you are a sole trader using the vehicle for business). Mastercard will be issued within 28 days of your vehicle delivery date to the address which you have provided us with. Arval is not responsible for any delays in the post, acceptance by signature by a third party or where your address details are incorrect. It is your responsibility to inform us if any of your details change which may affect delivery of the Offer. Each and every part of the Offer is non-transferrable and no cash alternatives are available. You agree that you will not sell or transfer the MasterCard. MasterCard must be claimed directly from www.love2shop.co.uk full instructions of how the MasterCard can be activated and terms for use are at www.love2shop.co.uk/website-tcs. The expiry date can be found printed on the pre-paid Mastercard received. Arval reserve the right to withdraw or amend the Offer at any time.