Founded in 2002, Nationwide Vehicle Contracts is one of the UK’s leading providers of car and van leasing. Working closely with the world’s leading vehicle brands and finance providers, our award-winning team has helped more than 160,000 customers get behind the wheel of their dream car.
Employee welfare and job satisfaction are at the core of our business, which is why many of our team have worked with us since our inception. As a Nationwide Vehicle Contracts employee, you’ll benefit from a competitive salary, performance bonuses, training and development opportunities, and a range of company benefits.
If you want to work for a market-leading business which fosters an inclusive, growth-centred, and rewarding culture, browse our latest vacancies today!
As a Nationwide Vehicle Contracts employee, you’ll be entitled to a range of benefits, including:
Whether you’re studying at university, or are looking for your first graduate job, Nationwide Vehicle Contracts is proud to work with local providers such as Manchester University, the University of Salford and Manchester Metropolitan University to support young people getting into work.
Read more about how a sandwich placement landed a student with a full-time graduate job.
Explore our open roles and the exciting opportunities we have available
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving our commitment to excellence.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; and assisting customers with in-life queries regarding their vehicles.
You’ll have experience working in a customer service or after-sales support role. You will be expected to be self-motivated and work as part of a team. Excellent communication skills and resilience, coupled with a strong attention to detail and a good telephone manner, are also essential to the role.
In return, we offer a competitive salary of £25,000 per annum, rising to £26,000 per annum after six months. You will also be entitled to a range of company benefits after a qualifying period, including a workplace pension scheme, paid birthday leave, training and development opportunities and long service rewards.
The position is based at our office in Didsbury, Manchester, which has excellent public transport links and limited, free on-site parking. This is a fantastic opportunity to work for a market-leading business with a collaborative team that values your contributions and fosters a positive work culture.
Desired Skills & Experience
Find out more about our recruitment process, our culture and how to join us
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