Careers at Nationwide Vehicle Contracts

Nationwide Vehicle Contracts is a successful and well established organisation within the vehicle leasing industry. Established in 2002, Nationwide Vehicle Contracts has grown to become one of the UK’s leading providers of car leasing and van leasing to businesses and private individuals. 

Due to our continued growth, we are currently inviting applications from suitably qualified candidates to join our successful and award-winning team in the following positions:

Administrator

Working in our busy vehicle administration department, the candidate will be responsible for ordering and progressing new vehicle orders, submitting customer finance proposals, generating contracts, arranging deliveries to our end users, handling customer queries, updating electronic databases and dealing with general administration duties.

The ideal candidate will have experience in an administrative role, preferably in a high volume dealership or finance company.

Desired Skills & Experience

• Excellent communication skills when dealing with people in person/on the phone or in writing
• Gathering, recording and/or reporting of information
• Experience of handling client issues and enquiries
• Completion of mail duties
• Experience in filing and updating records
• High quality customer care to ensure customers, dealers and finance partners are satisfied with the service they receive
• IT and Microsoft Office (Word, Excel, Outlook) proficient
• Good organisational skills and ability to prioritise workload

Customer Services Adviser

Working in our busy Customer Services department, the ideal candidate will have experience of working in a customer service or after-sales support role. 

Responsibilities include investigating and resolving customer complaints in a timely manner, processing orders with dealers, chasing suppliers for order updates and assisting customers with in-life queries about their vehicle. 

You will be expected to be self-motivated and work as part of a team. Excellent communication skills, a strong attention to detail and a good telephone manner are also essential to the role. 

Desired Skills & Experience

• Excellent communication skills when dealing with people in person/on the phone or in writing
• Gathering, recording and/or reporting of information
• Experience of front-line customer service, handling a wide range of enquires
• Keeping accurate records of discussions or correspondence with customers 
• Good organisational skills and ability to prioritise workload
• IT and Microsoft Office (Word, Excel, Outlook) proficient

If you’re interested in applying and fit the criteria, please email your CV and covering letter to [email protected] 

STRICTLY NO AGENCIES PLEASE