Nationwide Vehicle Contracts allows you to browse our national vehicle supply network online, and choose between any make and model of car or van that we have available. Browse by make or model, or navigate directly to the vehicle you’re considering.
Once you’ve found the car or van you’d like to lease, you have two options: you can either get a quote straight away, or fill in an enquiry form. If you choose to fill in an enquiry form, one of the Nationwide Vehicle Contracts team will be in touch shortly to help you find the lease that is right for you or your business.
We try to get back to your enquiry within 24 hours. However, during busy periods, this can take up to three working days. If your enquiry is urgent, you can call us on 0345 811 9595 and one of our sales consultants will be able to assist you.
Upon receiving your enquiry, we will try and contact you by telephone. This is so we can fully understand your needs and advise you of your options. If we’re unable to reach you by phone, we may send you an email. All quotations are sent via email, so please make sure you check your spam or junk folder.
Following an accepted order, you will be asked to fill out a finance application so we can carry out a credit check. For both business and personal finance applicants, most funders ask for a good to excellent credit score in order to be accepted for finance. If you are unsure if you are eligible, take our finance eligibility questionnaires.
As a business customer applying for a contract hire, contract purchase, finance lease or lease purchase agreement, you will be asked to fill out a Business Finance Application form.
Please note, if you are applying on behalf of a limited company, you are confirming you have authority to authorise a credit search in the name of the company and each director.
As a personal customer applying for personal contract hire, personal contract purchase, or personal lease purchase, you will be asked to fill out a Personal Finance Application form.
Once we have received your accepted order and completed finance application, we will send a finance proposal on your behalf to the relevant finance provider. On average, it takes one to three working days to receive a response to your finance application. However, applications can take up to five working days during busy periods. We will contact you to let you know if you have been approved for finance by telephone or email.
Personal and Business car and van leasing from Nationwide Vehicle Contracts
Your vehicle is ordered with one of our supplying dealers
You will receive an email to confirm when your vehicle is expected to arrive with our supplying dealer
Finance documents are emailed to you by our administration team
You will be required to print out and sign the finance forms and return to the documents via post
An email will be sent to you to confirm receipt of signed documents
Once your vehicle is with our supplier, a member of our administration team will contact you to arrange a convenient date and time for delivery
Upon delivery you will be required to sign a vehicle acceptance note
Enjoy your brand new car!
Once all relevant finance checks have been approved, your car or van will be ordered with the dealer. Prior to processing your order, a processing fee will be required. The amount required will be stated on your order form prior to acceptance by you.
Prior to ordering, a deposit may also be required. Subsequent cancellation may result in the loss of any monies paid subject to the discretion of Nationwide Vehicle Contracts.
Depending on the finance provider, you may be required to observe a statutory cooling off period of up to 14 business days. During this period you can choose to cancel your lease and personal customers will receive a full refund.
The cooling off period starts when your documentation has been drafted by our administration team. Please note that the statutory cooling off period observed by finance companies applies to all vehicles regardless of make or model, and vehicles will not be delivered until the ’cooling off’ period has expired.
Once we are in receipt of all completed contracts, the dealer will arrange registration of the vehicle. Registration usually takes place after any necessary cooling off period has expired and prior to delivery. Occasionally, vehicles may be pre-registered by the dealer. If your vehicle is pre-registered, this will be stated on your order form.
If a vehicle is pre-registered, you will be entitled to the balance of the manufacturer’s warranty and roadside assistance cover. In the event that the warranty expires within the lease period, you will be liable for any repairs or breakdown costs, unless a maintenance package is purchased as part of the contract, in which case repair costs may be covered subject to the maintenance terms and conditions.
To find out more about the maintenance packages available through us, visit our vehicle maintenance page.
For all vehicles, whether pre-registered or not, an MOT will be required at three years from published taxation point, in line with UK law. This is at the cost of the customer.
You are responsible for arranging your own insurance on the car or van. This must be a fully comprehensive insurance policy and the hirer obtaining finance must be the main policy holder or a named driver on the insurance certificate.
Proof of insurance is required before delivery can take place. Once we have an estimated vehicle due date from the dealer, we will contact you to obtain a copy of your insurance certificate. The certificate must show your name, registration number and must be dated on or before your delivery date. This can be sent to us by:
Fax: 0844 482 9911
Once your vehicle has arrived at the dealership and all necessary checks have been completed, we will contact you to arrange delivery. Delivery can only be arranged once we are in receipt of all completed contracts and after any necessary cooling off period has expired.
Nationwide Vehicle Contracts will deliver your vehicle for free, depending on your location in the UK (customers in Scotland and Northern Ireland may be required to pay a delivery charge). Where possible, we will try and arrange delivery at a time and date that is convenient to you. Deliveries generally take place Monday to Friday between the hours of 09:00-17:30 and the delivery driver will aim to call when they are approximately one hour away, provided it is safe and convenient to do so.
Please note, deliveries are subject to change by the manufacturer and Nationwide Vehicle Contracts cannot be held liable for any delays caused by the manufacturer or any other circumstance outside our control.
If you have any questions about your lease throughout the term of your contract, our customer services team will be happy to assist you. You can contact the team via the details below:
Tel: 0345 811 9595
Fax: 0844 482 9911
Approximately four to six months before your leasing contract is due to expire, our renewals team will be in touch to discuss your renewals options.