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0345 811 9595

Monday to Friday 8am to 8pm

About Nationwide Vehicle Contracts

Nationwide Vehicle Contracts Limited is authorised and regulated by the Financial Conduct Authority. Our registered address is Unit 9, Christie Way, Christie Fields, Manchester, M21 7QY. Our Firm Reference Number is 668741. You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0845 606 9966.

Nationwide Vehicle Contracts Limited is a credit broker, not a lender and we provide motor vehicle finance brokerage services to customers via third party finance providers on business and personal contract hire agreements. As a regulated credit broker, we may introduce you to a range of finance providers who may be able to help you finance your vehicle and provide other products/services, such as vehicle maintenance and servicing packages. We will only offer products from a carefully selected panel of finance providers. We will not refer you outside of this panel. You can ask us for a list of the suppliers who provide our finance and insurance products. All the products we offer are optional. We may receive a fee for introducing you to one of our many lenders who assists with your agreement.

Your Quotation

Please check your quotation carefully to ensure you are happy with the product, the price summary and our fees. Please note, Nationwide Vehicle Contracts only offer Contract Hire and Personal Contract Hire agreements which are hire agreements, not purchase agreements. An explanation of the different elements of your quotation is included below:

Vehicle: The make, model, engine and variant of your vehicle. Please be aware that all new diesel vehicles are fitted either with a diesel particulate filter (DPF) and/or diesel exhaust fluid (DEF) technology which must be strictly maintained according to the manufacturer’s guidelines. Failure to do so may result in damage to the vehicle which is NOT covered by manufacturer’s warranty or a maintenance contract. If you are considering leasing a diesel vehicle, please read our What You Need To Know Before Leasing a Diesel Vehicle guide to ensure the vehicle is right for you before proceeding with your order.

The vehicle specification displayed on our website is supplied by a third party known as CAP. Whilst every effort is made to ensure this information is accurate, it should only be used as a guide and no decision should be made to lease a specific vehicle without verification from either the manufacturer’s website or the franchised dealer. Please check your order carefully to ensure it suits your exact requirements and if you wish to check or verify the exact specification of a particular vehicle, please speak to your sales consultant. All images on the website are for illustration purposes only.

Term: The term relates to the minimum duration of your contract, this is typically 24, 36 or 48 months. Additional charges may apply if you terminate the contract early.

Annual Mileage: The annual mileage of the contract. This represents the amount of miles you (the driver) intends to travel yearly.

Pre-Registered: For pre-registered vehicles, you will be entitled to the balance of the manufacturer’s warranty and roadside assistance cover. In the event that the warranty expires within the contract hire period, you will be liable for any repairs or breakdown costs, unless a maintenance package is purchased. An MOT may also be required (at customers cost) 3 years from published taxation point, in line with UK law.

Initial Rental: An advanced rental of usually equivalent to 3, 6 or 9 monthly rentals payable to finance company usually within 7 to 14 days of delivery. This amount forms part for the hire agreement and is non-refundable.

Processing Fee: The processing fee is the broker fee charged by Nationwide Vehicle Contracts for our service and represents the costs incurred for arranging the sale, ordering the vehicle, arranging the finance and organising delivery of the vehicle. This processing fee is payable by debit or credit card or by BACs payment. 

Transaction Fee: The transaction fee represents the fee taken by Nationwide Vehicle Contracts Limited for the arrangement of the agreement and will be payable by debit or credit card or by BACs payment at point of order.

Monthly Rentals: The fixed monthly amount to be paid to the finance provider. Personal contract hire agreements include VAT at 20%.

Maintenance: The cost per month for maintenance package. If you wish to take a maintenance package as part of your vehicle, please contact your sales consultant for a formal quotation. If selected, the maintenance package includes manufacturer recommended servicing and excludes misuse, accident damage and vehicle glass. Please be aware that without a maintenance package, you will be responsible for all maintenance and servicing costs for the vehicle throughout the duration of your contract in line with the manufacturer’s schedule.

Total Rental: The total cost per month including the finance rental, maintenance and any other optional extras.

Excess Mileage: Any mileage over the agreed contract is charged at the excess mileage rate. This represents the cost charged in pence per mile. Please ensure you select mileage appropriate to you as some funders may not allow you to amend this at a later stage.

Road Tax: All of our vehicles come with road tax for the duration of the contract. Roadside Assistance: The standard roadside assistance cover as offered by the manufacturer.

Pricing: Please note that whilst Nationwide Vehicle Contracts makes every effort to ensure that all "quoted" prices are maintained up until an "order" is confirmed, rentals are subject to change at any time by the funder and we reserve the right to pass on any price changes which may affect the rental originally quoted. In the unlikely event of a change to the rental, we will contact you by email or telephone to confirm if you wish to proceed with your order or to provide you with possible alternatives. If the alternative is not acceptable to you, Nationwide Vehicle Contracts will cancel your order without penalty and refund any monies paid.

Delivery: Quoted delivery "lead times" represent our “best estimate” based on information provided by our brand supplier. Whilst we endeavour to ensure that delivery dates are as accurate as possible, delivery dates are subject to change by the manufacturer and on occasion delays do occur due to production issues. Nationwide Vehicle Contracts Ltd will keep you informed of any known changes to your vehicle’s delivery date to allow you to make any necessary arrangements as a consequence. Nationwide Vehicle Contracts Ltd has no control or influence over manufacturer lead times and will not accept any responsibility for any losses or inconvenience caused because of a delay from the manufacturer.

Please note, from September 2018 all new vehicles must undergo a new emissions test called the Worldwide Harmonised Light Vehicle Test Procedure (WLTP). This may affect the lead time of some vehicles, even if the order was placed before September, as well as the emissions rating for the vehicle, particularly if testing on a specific model has not yet been completed. For vehicles affected, Nationwide Vehicle Contracts will aim to keep you updated as much as possible based on the information provided to us by the manufacturer. You can find out more in our WLTP Explained guide.

Home EV Charge Point: If you have selected a Home EV Charge Point, a representative from ScottishPower will be in touch to discuss your requirements. Under the Electric Vehicle Homecharge Scheme, you may be able to claim a £500 OLEV grant towards the cost of your EV home charger if you meet the list of requirements, putting the cost of your Home EV Charge Point at £399. ScottishPower will ask you a few questions when you order and if you're eligible, will claim the grant on your behalf. For homes in Scotland, a further £300 grant may be available from the Energy Saving Trust, putting the cost of the charger at £99. This is claimed directly from the Energy Saving Trust after your electric car home charger installation is complete.

Please be aware that Nationwide Vehicle Contracts do not provide the provision of a hire vehicle in the event that your delivery lead time is put back by the manufacturer. If you require a hire vehicle in the interim, this can be booked through Europcar on our website.

Your vehicle will be delivered in a driven condition to the specified address, provided your address is situated on the UK mainland. Your vehicle will have delivery mileage according to where it is transported from. If this is the case, please be assured that this mileage will not be counted towards the mileage allowance shown in your agreement. If you require Vehicle Transported Delivery (the vehicle is delivered on a trailer/transporter) this can be arranged but an additional charge will be made. Please speak to your leasing consultant for further information.

Returning Your Vehicle: At the end of your agreement, the vehicle must be returned to the finance company and will be inspected for any damage that falls outside what is deemed ‘fair wear and tear’. You can find out more about how fair wear and tear guidelines work in our Fair Wear and Tear Guide.  

Missed Payments: If you miss a payment, additional interest and fees may be charged and this may also impact your credit file. Late payments can also result in termination of the contract with all remaining rental payments due.

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