Tell us a little bit about yourself and your leasing needs?
I am 72 years old and widowed. My wife and I had driven Jaguar XF’s previously, both of which had been by Personal Lease Agreements directly through Jaguar. When I tragically lost my wife a few years ago I was unable to come to terms with driving the Jaguar and so ended up driving more “popular” makes of vehicles on PCP Agreements. Having leased previously I have found it difficult to come to terms with the process of PCP and hassle at the end of term, plus I always missed the Jaguar, so decided to explore Leasing again. My needs are fairly straight forward as I now only average 7/8000 miles per year and leasing allowed me to look at more prestigious vehicles due to lower initial outlay and flexibility of tailoring the terms.
What made you choose Nationwide Vehicle Contracts over our competitors?
I test drove the E-Pace at a local Jaguar Dealership and was impressed with the vehicle and was given a Lease Quotation, which was acceptable, but on a lower specification model. As I was researching relatively early i had time to investigate alternative suppliers, of which I compared numerous. Nationwide Vehicle Contracts were the most competitively priced and even enabled me to order a vehicle of much higher specification.
How did you find the order process?
The order process was very straight forward indeed once I had used the Jaguar Website to ‘build’ my specification of vehicle.
How would you describe our customer service?
On the odd occasions I found it necessary to speak to anyone, my advisor Sam Curzons, Madeline Stevenson, the Delivery Team and your Customer Services Team themselves were extremely helpful and left nothing unanswered.
Would you recommend us to other customers? If so, why?
I would have no hesitation whatsoever recommending Nationwide Vehicle Contracts to any prospective customers at all, and have indeed recommended your services to other members of my family and friends as a very satisfactory means of obtaining their new vehicles due to the ease, flexibility, choice and simply wholly satisfying experience.