0345 811 9595

Mon-Fri 8am to 8pm

Our team of advisors are here to help

0345 811 9595

Monday to Friday 8am to 8pm

Our customers would recommend us

We score 4.3 out of 5 for customer satisfaction so you can be confident in receiving a great leasing service*

*Customer surveys carried out by APD Global Research on behalf of Nationwide Vehicle Contracts Limited. Rating based on 10,786 reviews given by customers three days after delivery of their lease vehicle commencing January 2017.

Here at Nationwide Vehicle Contracts it’s important to us what our customers think of our service. We are continually improving our leasing service to make it quick, simple and competitively priced and regularly receive feedback from our customers to help us achieve this.

APD Group

Our customer satisfaction survey is managed independently by APD Global Research. Since 2003, APD Global Research has been at the forefront of automotive customer experience research, supporting over 20 of the world’s most successful automotive brands including BMW, Mercedes-Benz, Lexus and Toyota.

APD’s advanced online platform allows Nationwide Vehicle Contracts to review feedback from genuine customers within minutes of their vehicle delivery. Customers can comment on a number of touch points during the sales and vehicle handover cycle. This feedback is then used to continually improve our service, as well as generate a star rating customer satisfaction measurement.

Customer reviews

Very pleased with the car, great support.

Robin
Peugeot 308 January 2019

Friendly reliable service.

Gillian
Kia Ceed January 2019

Easy transaction with great communication.

Joanne
Seat Leon Sport Tourer January 2019

process was relatively straight forward and happened on time.

Steve
Mitsubishi Outlander January 2019

Chris, the chap who dealt with my car from reservation until delivery was very helpful from start to finish. The car is as ordered and deal was a very good offer. To date very happy!

Steven
Seat Leon Sport Tourer January 2019

The application form is well thought out.

Andrew
Volvo V40 January 2019

Adam Shute has excellent customer service skills. I highly recommend him.

Eugene
Mercedes-Benz A Class Hatchback January 2019

Chris and team were excellent through the whole process.

Chris
BMW M2 Coupe January 2019

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