All you need to know about leasing
Check out our guide to understanding how car leasing works including the pros and cons.guide to leasing
We score 4.3 out of 5 for customer satisfaction so you can be confident in receiving a great leasing service**Customer surveys carried out by APD Global Research on behalf of Nationwide Vehicle Contracts Limited. Rating based on 10,786 reviews given by customers three days after delivery of their lease vehicle commencing January 2017.
Here at Nationwide Vehicle Contracts it’s important to us what our customers think of our service. We are continually improving our leasing service to make it quick, simple and competitively priced and regularly receive feedback from our customers to help us achieve this.
Our customer satisfaction survey is managed independently by APD Global Research. Since 2003, APD Global Research has been at the forefront of automotive customer experience research, supporting over 20 of the world’s most successful automotive brands including BMW, Mercedes-Benz, Lexus and Toyota.
APD’s advanced online platform allows Nationwide Vehicle Contracts to review feedback from genuine customers within minutes of their vehicle delivery. Customers can comment on a number of touch points during the sales and vehicle handover cycle. This feedback is then used to continually improve our service, as well as generate a star rating customer satisfaction measurement.
Very pleased with the car, great support.Robin
Friendly reliable service.Gillian
Easy transaction with great communication.Joanne
process was relatively straight forward and happened on time.Steve
Chris, the chap who dealt with my car from reservation until delivery was very helpful from start to finish. The car is as ordered and deal was a very good offer. To date very happy!Steven
The application form is well thought out.Andrew
Adam Shute has excellent customer service skills. I highly recommend him.Eugene
Chris and team were excellent through the whole process.Chris