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0345 811 9595

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Going The Extra Mile

Our customer service is not just about the codes of conduct we follow. We work hard to ensure we’re giving our customers what they want and expect from us.

Mark Smith
Director - Nationwide Vehicle Contracts

Guide Information

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Regulatory codes of conduct

Find out more about the FCA, the BVRLA and the Advertising Standards Authority, and their role in regulation and protecting the consumer.
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10 reasons you're in safe hands

From providing clear pricing to resolving complaints quickly and amicably, here are 10 reasons why you are in safe hands with us.
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Complaints procedure

Find out how we deal with complaints, including the timescales involved and what to do if you are not happy with our decision.
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Treating Customers Fairly

Learn more about how treating customers fairly is an integral part of our culture and what services you can expect when dealing with us.
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