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Van Manufacturer Warranty Guide

When you lease a van through Nationwide Vehicle Contracts, you can rest easy with the knowledge if anything went wrong with your new van, it’s likely to be covered under the manufacturer’s warranty. To help answer any questions you might have about the manufacturer’s warranty for your new lease vehicle, Nationwide Vehicle Contracts has put together a helpful guide. We touch on everything – from explaining what a vehicle manufacture warranty is and what a manufacture warranty covers to your responsibilities and the official start date of your warranty period.

What is a vehicle manufacturer’s warranty?

Van warranty (also known as vehicle warranty or mechanical breakdown insurance) is a guarantee provided by the vehicle manufacturer which contractually obliges them to fix any faults, mechanical breakdowns or vehicle malfunctions that may occur on your van within the warranty period.

What does a manufacturer warranty cover?

Most van warranties cover any electrical, mechanical faults, or manufacturing defects during the term of the warranty. However, it is important you check the terms and conditions of your policy to fully understand what your policy covers because manufacturer warranties vary from vehicle to vehicle.

As a general rule, a good warranty covers all major mechanical components, including:

  • Engine
  • Transmission system
  • Fuel and ignition systems
  • Cooling system
  • Electrics
  • Gearbox
  • Steering
  • Suspension

As all vehicles leased with Nationwide Vehicle Contracts are supplied through the manufacturer’s franchised dealer network, all new vans and commercial vehicles come with full manufacturer’s warranty, breakdown recovery and road tax.

What is not covered by the manufacturer’s warranty?

Typically, most manufacturer warranties do not cover damage or deterioration of parts caused by normal wear and tear, such as:

  • Tyres and wheels
  • Exhaust
  • Catalytic converter
  • Brakes and clutch
  • Bodywork and paintwork
  • Glass and headlights

Damage to audio equipment and satellite navigation systems may also not be included, although some warranties will cover the air-conditioning system.

Your responsibilities

When you lease a vehicle with Nationwide Vehicle Contracts, you agree to run and maintain the vehicle in accordance with the manufacturer’s guidelines. This includes servicing the vehicle in line with the recommended service schedule. Your warranty may be invalid if you:

  • Miss any scheduled services
  • Use an 'unauthorised’ garage for any repairs
  • Make modifications to the van that may invalidate the warranty
  • Claims arising from neglect of the vehicle
  • Use unapproved fuel, lubricants or parts which result in the vehicle having to be repaired

How long is the manufacturer’s warranty on a new vehicle?

The length and mileage limit of the manufacturer warranty depends on the actual manufacturer, but the basics of van warranties are the same.

Most manufacturer warranties cover a new car or van for a period of 3-years or 60,000-miles (whichever comes first), but there are a few manufacturers who offer longer warranty periods such as Hyundai and Kia.

When your warranty period ends you can buy another warranty to protect yourself against the failure of mechanical parts, or extend the one you already have.

If your lease deal is longer than 3-years, most manufacturers will allow you to purchase an extended warranty, also called 'Mechanical Breakdown Insurance' (MBI). MBI is a vehicle warranty designed to protect you against paying for unexpected breakdowns after your original warranty has expired.

When does the manufacturer warranty period start?

Your manufacturer warranty period starts from the vehicle registration date. This is the date your vehicle is first registered with the DVLA. This is NOT the delivery date of your vehicle.

You can find out the registration date for your vehicle by checking the DVLA website.

How can I find out the warranty period for my lease vehicle?

Citroën

When you buy a new Citroën, you can relax with the knowledge that it comes with a comprehensive 3-year manufacturer warranty, covering any manufacturing defects that may arise, helping you enjoy care-free motoring in your new Citroën.

Fiat

With Fiat’s warranty, you have a comprehensive service with the repair or replacement of the defective part, its labour time and the supply of the necessary consumables for 24-months, with a further 12-months retailer warranty, starting from date of vehicle registration.

Ford

All new Ford commercial vehicles come with a comprehensive 3-year warranty that offers protection while helping to control costs.

  • Ford Transit and Ford Transit Connect: 3-year/100,000-mile warranty
  • Ford Ranger and Ford Fiesta Van: 3-year/60,000-mile warranty

Mercedes Benz

All new vehicles, if originally destined for the UK, receive Mercedes Benz UK warranty. Starting from the day your van was first registered, your warranty allows 36-months’ peace of mind, no matter how many miles you drive each year.

Nissan

Nissan’s 5-year or 100,000-miles warranty covers your entire vehicle from manufacturing defects, from the front bumper to the rear. A mechanic will repair or replace parts that art covered by the warranty free of charge, so you can drive with confidence.

Peugeot

Every new Peugeot comes with a 3-year, 60,000-mileage (100,000 for commercial vehicles), fully transferable warranty. This guarantees

  • Peugeot will repair or replace, free of charge, any faulty parts covered by the warranty
  • Warranty support covers unlimited mileage in the first 2-years and is limited to 60,000-miles (100,000-miles on commercial vehicles) in the 3rd year
  • If you buy a Peugeot less than 3-years old the warranty will transfer to you

Renault

Your vehicle is covered by a warranty package for up to 3-years from date of first registration with unlimited mileage during the first 24-months, followed by a further 1-year limited to a total mileage of 60,000 (for KOLEOS, ZOE and LCV vehicles the 3rd year is limited to a total mileage of 100,000).

Toyota

Toyota take so much time, care and pride in every vehicle they make they give each one a 5-year (or 100,000-mile) warranty. Which means you can just get in and drive safe in the knowledge that if you do ever need their expert help in any way, they’re here for you.

Vauxhall

Vauxhall’s new vehicle warranty ensures your peace of mind against material or manufacturing defects for 3-years (unlimited mileage for the first 12-months and subject to a total mileage limit of 60,000-miles from first registration). This applies to all cars and vans except Vivaro and New Movano, the additional warranty for which carries a limit of 100,000-miles from first registration.

Volkswagen

Volkswagen’s comprehensive 3-year warranty takes care of your vehicle, so you can take care of your business. They’ll fix any problems with manufacture or workmanship completely free of charge, giving you peace of mind that your vehicle is in the expert hands of their specialists.

In addition to the manufacturer’s warranty, most van manufacturers also include breakdown cover as part of their standard cover. Breakdown cover typically varies from 1 to 5-years and starts from the date of vehicle registration. Most van manufacturers offer at least 12-months roadside assistance, while others such as Renault, offer up to 4-years cover.

If you have any further questions about manufacture van warranties, please call us on 0345 811 9595 to speak to one of our leasing specialists. Did you find this guide helpful or have another question? Let us know in the comments section below.

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