This document explains the period of time in which you have to decide whether or not you wish to use Nationwide Vehicle Contracts’ brokerage service and our cancellation policy once this period of time has elapsed and we have commenced our brokerage service.
Please note, this policy specifically relates to cancelling Nationwide Vehicle Contracts’ brokerage service and does not relate to your cancellation rights with the finance provider.
For regulated credit broking agreements that have been concluded without any face-to-face dealings (ie. over the phone, internet etc.) you have the right to cancel the contract without penalty and without giving any reason within 14 calendar days in accordance with the Distance Marketing Directive. This legal right applies equally to all personal customers, sole traders and partnerships with up to four partners. Agreements for Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners are unregulated so therefore these rights do not apply.
The 14 calendar day cancellation period for Nationwide Vehicle Contract’s Brokerage Service begins from the day you “accept” our quotation, Terms & Conditions and IDD document. For orders placed online, this period starts from the day you submit your online order. For orders cancelled after 14 calendar days, the following cancellation fees will apply:
If you wish to exercise your right to cancel, you must notify Nationwide Vehicle Contracts of your decision to cancel the contract by a clear statement in writing by post or via email to:
Nationwide Vehicle Contracts
Unit 9 Christie Way