Complete Care is available to drivers aged between 21-70 with no more than 2 “at fault” claims in the last 2 years and no more than 6 points on driving licence. The driver must not have been subject to a driving ban in the last 5 years and must have held a full UK/EU licence for at least one 1 year. Prices are based on the postcode of the customer. 72% of our customers would qualify for the advertised price however a confirmed rate will be sent in writing upon request.
In the event of an incident resulting in damage, loss or theft to the vehicle, the customer will be required to pay an excess known as a Customer Incident Charge (CIC) if they are found to be “at fault”. The CIC varies depending on the number of “at fault” incidents for the vehicle and is an escalating charge as follows:
If a repair is lower than the CIC, then the customer will only be charged for the loss, also known as a Customer Elected Payment (CEP).
Full eligibility criteria, restrictions and policy exclusions are available upon request.
Find answers to our most asked questions about leasing a vehicle
Car leasing is a long-term rental agreement of usually, two, three or four years. At the start of the contract, you choose your preferred mileage amount, contract length and initial payment, then pay a fixed monthly cost for the use of the vehicle. The car is delivered to your door and then at the end of the lease contract, you simply hand back the car back, leaving you free to take another lease car should you wish.
You can read more about car leasing in our How Car Leasing Works guide.
Business car leasing is available to limited companies, partnerships, sole traders and LLPs. Businesses can reclaim up to 50% of the rental (for cars) or up to 100% (on commercial vehicles) on a business contract hire agreement. Business car leasing prices exclude VAT.
Personal car leasing is available to private individuals. Personal contract hire is similar to business car leasing with the exception of reclaiming the VAT. Personal car leasing prices include VAT.
Car leasing is an alternative – and often cheaper – solution to getting a new car with a bank loan or dealer finance. You can enjoy all the benefits of driving a new car, but you don’t have to worry about depreciation because you don’t own the vehicle.
You can read more about the benefits and potential drawbacks of car leasing in our Buying vs Leasing guide.
If you are looking for a car lease with insurance included, check out our Complete Care offering.
Complete Care offers an insured lease vehicle, as well as other services including maintenance and servicing, breakdown cover, shortfall protection and glass protection, all for a fixed monthly rental. All you need to add is the fuel.
At the end of the car lease agreement, your car will be collected from your home or workplace free of charge. It's just like giving the keys back to your landlord when you move.
So long as you return the vehicle in a good condition and you’ve stuck to the mileage you agreed at the start of the contract, you won’t have anything more to pay, leaving you free to take out another lease car should you wish.
You can read more in our Returning Your Lease Vehicle guide.