Before we submit you for vehicle finance, a sales representative will be in touch by phone to confirm your order and to run through the necessary pre-credit checks. If we are unable to reach you, we will leave you an answer machine message, send you an email or send you a text message to let you know we have tried to contact you.
If your vehicle enquiry is urgent, you can speak to a sales adviser straight away by calling 0345 811 9595 (option 1). Our opening hours are Monday to Friday, 9am to 5.30pm.
What is the minimum lease contract that I can have?
All of our lease contracts range from 24 to 48 months (two to four years), depending on the vehicle and contract chosen. Five year contracts are sometimes offered, depending on the customer and the finance provider.
It’s worth noting that if you take a 48 month (four year) agreement, you will be responsible for the MOT and any servicing requirements as stipulated by the finance company in the final year of the contract.
When is the processing fee payable?
The processing fee is the broker fee charged by Nationwide Vehicle Contracts for our service and represents the costs incurred for arranging the sale, ordering the vehicle, arranging the finance and organising delivery of the vehicle.
Our processing fee is currently £270 inc VAT which is payable by debit or credit card or by BACs payment once your application for vehicle finance has been approved by the finance provider.
What is the initial rental?
The initial rental is an advanced rental of usually equivalent to 3, 6 or 9 monthly rentals and is payable to finance company within 7 to 14 days of delivery. This amount forms part for the hire agreement and is non-refundable.
It’s worth bearing in mind that paying a larger initial rental will help to reduce your monthly payments.
Can I pay the initial rental by credit card?
While your processing fee can be paid by debit, credit card or BACs payment, your initial rental must be paid by direct debit from the same account your monthly rentals are taken from. This is to prevent financial fraud (such as money laundering) and to protect both you and the finance provider.
Are ‘no deposit’ leasing deals available through Nationwide Vehicle Contracts?
Unfortunately, Nationwide Vehicle Contracts are unable to provide ‘no deposit’ lease deals to new customers. Depending on the vehicle make and model, we may be able to offer a lower initial rental equivalent to one of two monthly rentals but this is likely to increase the amount of your monthly rentals. Please speak to your sales advisor for more information.
Is insurance included in my lease contract?
All lease agreements with Nationwide Vehicle Contracts do not include insurance so you will be responsible for arranging your own insurance on the vehicle. This must be a fully comprehensive policy and the insurance certificate must show your name, the vehicle registration number and be dated on or before your delivery date.
Please note that for personal contract hire agreements, the finance company is the registered owner and keeper of the vehicle.